Healthy Fast Food Restaurant Chain

Brief

LEON Restaurants was set up in 2004 by John Vincent, Henry Dimbleby and chef Allegra McEvedy to make it easier for everyone to eat well. There are currently 35 stores, with plans to open many more across the world; the founders continue to try to bring the best food to people. In order to continue with their expansion plans it was essential to develop a centralized support service for their restaurant network and at the same time ensure that the regulatory obligations for each restaurant are met.

Execution

To meet the challenge haydengreen designed and implemented the following

• A tailored a support call handling system for 24/7 emergency call out that gives visibility to the relevant restaurant and real time information on the progress made by haydengreen for each case.

• This is gives clear indication to Leon management via their dashboard application shows the life cycle of each case across the restaurant network, and the time taken to resolve.

• An agreed comprehensive Planned Preventative Maintenance schedule for Leon’s existing restaurant network including;

• Five Fixed Installation Testing
• Emergency Lighting
• Portable Appliance Testing
• Annual Fire Alarm Maintenance
• Portable fire extinguisher maintenance.
• CCTV Maintenance.

In addition, haydengreen continue to support Leon with the design, installation and commissioning of services throughout their new restaurant expansion program.